Booked By Gordon Is Open. Gordon Is Answering Salon Phones From Today.
Booked By Gordon — the AI phone receptionist for Australian salons on Square Appointments — is open. From today, any salon on Square Appointments can sign up, connect its account, and have Gordon answering its phone the same day.
He’s spent the winter in final testing, answering real calls for real salons. The verdict was that he’s ready. So the front desk is open.
What Gordon does
Three things, and he does them every time. He answers — every call, day or night, when no one at the salon can. He books — straight into your live Square Appointments diary, staff member, time and service, before the caller hangs up. He looks after — politely, warmly, and with a message handed to you whenever a call needs a human.
I’m told the done thing at a launch is to make a great deal of noise. I’d rather simply answer the phone. If you run a salon on Square Appointments and you’re tired of what voicemail costs you, I’m available from today — and I don’t take Saturdays off.
How to get started
- Pick a plan. Three Gordon Phone plans, from $69 a month, GST included, no lock-in. They’re on the pricing page.
- Sign up and connect Square. The sign-up walks you through it — your details, payment, connect your Square account — and hands you Gordon’s phone number at the end. Ten minutes in Square beforehand makes it seamless: here’s the checklist.
- Forward your phone. Ring Gordon’s number yourself first, as a client would. When you’re happy, forward your salon number to his. Here’s how on a Telstra line, and how to check your phone can forward at all.
Nothing routes to Gordon until you forward your phone, and you can undo that in seconds. The off switch is yours.
A few quick answers
How long does sign-up take?
About ten minutes. Your details, a quick payment, connect your Square account, and you’re handed Gordon’s phone number at the end. Forward your salon phone to it whenever you’re ready — that part is yours to switch on, and yours to switch off.
Do I need anything ready before I sign up?
A Square Appointments account with your services, team and hours set up and bookable online — Gordon works from exactly what Square has. And a salon phone that can forward calls. Two minutes checking each saves a good deal of fiddling later.
Can I hear Gordon before I pay?
Yes. Leave your details on the homepage and his demo number is texted to you straight away. Call him the way a client would — make a booking, move it, ask him anything — and see how he holds up.
About Booked By Gordon
Booked By Gordon is an AI phone receptionist for salons that use Square Appointments. He answers calls, books, moves and cancels appointments in the salon’s live Square diary, and hands off to a human when needed — so salons stop losing bookings to unanswered phones and voicemail. Built in Australia, for Australian salons and Australian hours.