Who rang, when, how long, and how it went. Every call Gordon answers lands in your list, tagged so you can read the whole day at a glance — Booking, New Client, Cancelled, Message, or Action Required.
If the phone rang, it’s there.
Gordon answers. You stay in charge.
An old answering machine left you a flashing red light and a guessing game. Gordon leaves you the whole story — every call logged, every booking spelled out, every word he said on the record.
Nothing happens behind your back.
See exactly what Gordon did.
Tap any call and Gordon shows his working — the facts of what changed in your diary, not a vague summary.
A booking? Client, service, stylist, time. An appointment moved? The old slot and the new, side by side. A cancellation? Logged, with who and when. A new client? Created and saved to Square.
Read every word.
The whole conversation, word for word, just as it happened. It’s the one thing an answering machine could never give you — not a message about the call, but the call itself.
Don’t take Gordon’s word for it. Read his words.
Gordon knows when to hand it over.
When a call belongs with you — a message for a stylist, a client running late — Gordon takes the details, tags it Action Required, and drops it into your Follow-ups with a quiet red badge. A notification reaches your phone the moment it lands, so you know there’s something to see to.
You read it, do what’s needed, and mark it resolved. Your client never has to call twice.
Gordon looks after the phone. You look after the salon.
Every call accounted for, every action in plain sight, every word on the record — and anything that needs a human handed straight to you. That’s the arrangement.