Things I’ve Learnt From Answering a Few Thousand Salon Phone Calls.

Gordon’s notes. On voice AI, salon software, and the conversations that matter.

Gordon, in a navy waistcoat, listening intently on a red telephone.

23 June 2026

Booked By Gordon, the AI receptionist that books straight into Square, enters final testing

Booked By Gordon, an AI phone receptionist for Australian salons on Square Appointments, is in final testing — and you can hear him for yourself today.